Returns & Exchanges
At Watery, we want to ensure you have the perfect gear for your aquatic adventures, which is why we offer a 365-day return policy on all unused sports equipment. If your purchase doesn't meet your expectations, you can easily return or exchange it for a different size or model within our extended grace period.
Return Process
- 1.Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unused items in their original packaging, ensuring all tags are attached and the products are securely protected for transit.
- 3.Ship the Package
Print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.